Privacy Policy – RewriteFlow

1. Who we are

This Privacy Policy describes how RewriteFlow ("RewriteFlow", "we", "us", or "our") collects, uses, and shares information when you visit our website, join our waitlist, or use our Chrome extension or related services (collectively, the "Service").

If you have any questions, you can contact us at:
Email: support@rewriteflow.com

2. Information we collect

2.1 Information you provide to us

We collect:

• Contact information – such as your email address when joining the waitlist, creating an account, or contacting support.
• Content you submit for rewriting – text you select or type when using the extension or web interface.
• Feedback and support messages – information you share when reporting bugs or providing feedback.

2.2 Information collected automatically

We may automatically collect:

• Usage data – features used, timestamps, performance metrics, error logs.
• Device and technical data – browser, OS, language, IP address, extension version, referral URLs.
• Cookies and similar technologies – for preferences, security, and usage analytics.

2.3 Information from third parties

We may receive information from:

• Analytics providers (e.g., privacy-friendly tools)
• CAPTCHA services (e.g., Google reCAPTCHA)
• AI model providers and cloud hosting services

3. How we use your information

• Provide and improve the Service – process rewrite requests, improve performance, develop new features.
• Personalize your experience – learn from selected examples of your writing to better match your style.
• Communicate with you – onboarding, product updates, support responses, optional marketing.
• Maintain security – detect and prevent fraud, abuse, and security incidents.
• Comply with legal obligations

4. Legal bases for processing (EEA/UK)

• Contract – when required to deliver the Service.
• Legitimate interests – improving the Service, preventing abuse.
• Consent – for certain cookies or optional communications.

5. How we share information

We do not sell your personal data.

We may share your information with:

• Service providers / processors – including cloud hosting, AI APIs, analytics, email tools, payment processors.
• Legal and safety reasons – to comply with laws or protect rights and safety.
• Business transfers – if part of our business is sold, merged, or transferred.

6. Data retention

We retain data only as long as necessary for the purposes described, unless required by law. Account data, usage logs, and rewriting content are retained for limited periods consistent with functionality and legal obligations.

7. Your rights and choices

You may have the right to:

• Access personal data
• Request corrections
• Request deletion
• Object or restrict certain processing
• Withdraw consent
• Request data portability

To exercise these rights, contact us at:
Email: support@rewriteflow.com

You can unsubscribe from marketing emails anytime.

8. International data transfers

We may process and store information in countries outside your residence. Where required, we use safeguards such as standard contractual clauses.

9. Children's privacy

The Service is not intended for children under 13. We do not knowingly collect data from children. If a child has provided information, contact us so we can delete it.

10. Third-party links and services

Our website or extension may link to third-party websites. We are not responsible for their privacy practices. Review their policies before sharing personal data.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Continuing to use the Service after changes means you accept the updated version.

12. Contact us

If you have any questions, you can reach us at:
Email: support@rewriteflow.com